Guide · Choosing an office
Updated: · 6 min read · By Agnieszka Saladra, Certified Accountant
Choosing an accounting office is a decision that affects the security of your finances and your peace of mind for years to come. In this guide we explain in plain language what to look out for, what questions to ask, roughly how much accounting costs in 2026 and how to recognise an office that is better avoided.
In short
An accounting office is not just a company that 'drops invoices into software'. It is a partner that keeps track of tax deadlines, runs settlements in line with the regulations, responds to changes in the law and answers questions when an unusual situation arises. A good office helps you avoid costly mistakes and gives you peace of mind about the formalities.
On the other hand, a poor working relationship can be costly: late declarations, incorrectly calculated tax, no contact at a key moment. That is why it is worth approaching the choice of office as seriously as choosing a business partner or a bank - a well-chosen accounting office serves a company for years.
Below are the most important criteria worth checking before you sign a contract for accounting services.
Check whether the office serves companies similar to yours - by industry, scale and legal form. An office that handles sole proprietorships (JDG) on lump-sum tax (ryczalt) on a daily basis will run e-commerce differently and a limited liability company on full books differently again. An experienced accountant who knows your industry will more quickly spot what matters to you.
Ask whether you will have a regular accountant who looks after your accounts on an ongoing basis, or whether you will reach a different person each time. A regular accountant knows the history of your company and responds faster. Contact channels are equally important - phone, email, panel - along with the declared response time.
The price should be transparent and result from the contract, not from verbal arrangements. Ask exactly what the subscription includes and what is charged separately (e.g. the annual return, HR and payroll, corrections, letters to the tax office). Also check how document thresholds are counted and what happens when you exceed them.
A modern online accounting office provides a panel where you submit documents, issue invoices and see your settlements without visiting the office. This is convenient and secure - especially in the context of KSeF (the National e-Invoicing System) and e-invoices. Also ask how your data is protected.
Review independent opinions (e.g. on Google), ask for references from clients of a similar scale of activity, and check how long the office has been on the market. Real, specific reviews will tell you more than marketing slogans alone.
Before you decide, arrange a conversation and ask a few specific questions. The answers will quickly show whether the office fits your company:
Some signals should set off a warning light as early as the conversation stage:
If you see several such signals at once, it is better to keep looking. Good accounting is built on transparency and trust, not on unfounded promises.
More and more companies choose online accounting, because it requires no commuting or paper binders. You submit documents only through the client panel, issue invoices electronically, and contact a regular accountant by phone and email. This is convenient regardless of where you run your business.
An on-site office can be valuable for those who prefer paper-based workflows and face-to-face contact. It is worth remembering, though, that online does not mean 'impersonal' - at Luno-Group you have a regular accountant whom you simply do not have to travel to. What matters more than the address is whether the office is available and competent.
The price depends on the form of taxation, the number of documents, VAT and the scope of services, and every office sets it on its own - there is no official price list for accounting. So instead of quoting market ranges, we show our own rates and what drives them. In online accounting the office does not bear the cost of premises and has more processes automated, which is often reflected in the rates.
At Luno-Group you start with a starter price: we run sole proprietorship (JDG) accounting from PLN 99 net per month (standard from PLN 240), and companies from PLN 750. As a result, at the beginning, when the business is just starting and not yet earning, you pay less, and we raise the rate gradually - only as your business grows and is ready for a higher subscription. The target price is set out in the contract from day one, so no sudden increase will catch you out. At every stage the price includes ongoing contact with a regular, experienced accountant and a transparent quote - with no hidden surcharges.
If you already have an office but the cooperation is not working out, changing it is simpler than it seems. It can be done during the year, and we can take over most of the formalities for you - from handing over documentation, through updating powers of attorney, to setting up the client panel.
In short: we sign a contract, agree on the takeover date, collect documents from the previous office and verify the current settlements. We take you through the whole process step by step, and we will clear up any doubts fastest in a conversation.
A good office has a clear contract and price list, a regular accountant who knows your company, and positive, specific reviews. It is easy to contact, and the regular accountant understands the specifics of your industry. It is also worth checking whether the office works online and how it protects your data.
Prices depend on the form and the number of documents. At Luno-Group you start with a starter price: a sole proprietorship (JDG) from PLN 99 net per month (standard from PLN 240), and companies from PLN 750. You pay the lower rate at the beginning, when the business is just getting going, and we raise it gradually as your business grows. The target price is set out in the contract from day one, so you grow at your own pace and with no surprises.
For most companies online accounting is more convenient: you submit documents through a panel, with no commuting or paperwork. What matters most, however, is not the medium but the availability and competence of the office. At Luno-Group you have a regular accountant online whom you do not have to travel to.
Ask whether you will have a regular accountant, what the contact channels are, the exact scope of the subscription and additional costs, experience in your industry and how documents are submitted. Also ask how the office will help you in the event of an inspection or a letter from the tax office.
Yes, the change can be made at any point in the year. We largely take over the formalities for you - handing over documents, updating powers of attorney and setting up the panel. We take you through the whole process step by step and will happily talk it through with you.